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The Plural of Anecdote is Not Data

The most common corporate buzzwords that I’ve been hearing over the last year are “transformation and “disrupt”. Companies are focusing on how to create a competitive advantage in this tough economic downturn. Markets have been shrinking during this 22 month recession and any advantage must come from focusing on business infrastructure in the reduction of . . . → Read More: The Plural of Anecdote is Not Data

The Pecha Kucha Experiment

When I first heard about the modified Pecha Kucha exercise that I was invited to participated in (see Pecha Kucha on Summer Vacation) I wondered “what kind of nonsense is this?”. I first had to look on Wikipedia to figure out what it was. I’m not one for gimmicks, and this seemed like a gimmick. . . . → Read More: The Pecha Kucha Experiment

Hiring During a Talent Glut

The economic downturn drags on and the job market has gotten tough. There is a lot of speculation that the economy is at or near a bottom of this slump but how long will we stay there until recovery begins? Companies continue to let very talented people go as they hunker down against slower sales. . . . → Read More: Hiring During a Talent Glut

Paternal Leadership

I’ve known many leaders that are extremely protective of their staff. You know, those managers who people go to when they’re struggling with problems or have gotten themselves in trouble. These “paternal” leaders often provide answers and approaches to problems that are clear an easy to follow. The loyal follower just goes off and executes . . . → Read More: Paternal Leadership

Leaders Ask Rather Than Direct

I was in a series of leadership offsites this week and had some interesting observations about communication. All the leaders around me were the best that I have ever worked with. They understand business and how to lead. Each leader has their own style and strengths which create their own organizational culture. Some would ask . . . → Read More: Leaders Ask Rather Than Direct

The Most Dangerous Business Assumption

One of the biggest traps that we fall into in technical companies is we assume we know what customers want or need. Silicon Valley companies grew up building engineering products for engineers. This means that we started by making products for ourselves and assumed that customers needed the same stuff too. Fortunately, we were right . . . → Read More: The Most Dangerous Business Assumption

Leading: Turning Conflict Into Conversation

People hate to fight. Its human nature to avoid conflict and we all want to be liked. Unfortunately, people often mistake confrontation for aggression. The reality is that conflict can be positive and constructive. Confrontation does not have to, and shouldn’t, be personal nor does it have to be mean. Direct conversations are productive and . . . → Read More: Leading: Turning Conflict Into Conversation

The Business Is Never About You!

I was chatting with a member of my management team in the hallway the other day and something she said really stuck in my head. We were talking about the organizational performance turn around that we were in the midst of and she said, “You’ve really added simplicity and definition to what we need to . . . → Read More: The Business Is Never About You!

The Consultant’s Mindset

Working for a large company makes it very easy to get comfortable. You wake up and go to the same office, work with the same people, and do relatively similar things consistently. It’s easy to get lulled into the pattern. In Silicon Valley, that pattern became a lifestyle. The internet bubble has passed and those . . . → Read More: The Consultant’s Mindset