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Leviathan: Authoritative Text
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Managing in an Environment of Fear, Uncertainty, and Doubt (FUD)

It’s the spring of 2009 and the economy is in the dumper. The average American family’s wealth has dropped by 18% and California’s unemployment rate has topped 10%. Just about everyone in Silicon Valley knows someone who has been laid off from, what were once, promising economic high flying companies and employees are [...]

Living In a “Fear, Uncertainty, and Doubt” Culture

Anyone working in a large company recognizes that cultural frictions occur between organizations. Symptoms of organizational friction can be regular escalations and rumors that create “fear, uncertainty, and doubt”. These symptoms all have common causes: conflicting measurements, different values, or unclear deliverables. Unless values, measurements, and deliverables are aligned, conflict will [...]

Crisis Junkies

I am amazed to watch people who love a crisis. Oh, I don’t mean those that love critical situations and the immediate effect decisions have. I’m talking about fire fighters, ready to whisk into action, stomping out the figurative flames, with a can of petrol and a book of matches behind their backs. [...]