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The Need For Organizational Change

Organizational transition, transformation, turn around. There are many euphemisms to describe the act of changing an organization. What do they mean? It is popular for people to describe themselves as “change agents” but they are usually referring to some very clever ideas they’ve implemented in existing organizations to increase value incrementally. This is evolution, to . . . → Read More: The Need For Organizational Change

Stress, how do we deal with it?

Wow, its been a busy summer. So much so that I have not been able to practice what I preach and write my thoughts down. I have at least maintained my reading schedule to keep myself semi-sane (and for those of you who know me well, that’s even a stretch). I picked up an interesting . . . → Read More: Stress, how do we deal with it?

What Causes Passive Aggressive Behaviors at Work?

Leadership is a double edged sword. On the one hand, leaders who are too controlling make their people feel uncomfortable making decisions. On the other hand, leaders who don’t provide enough guidance create a culture that fosters inconsistency and lacks goals. Both extremes cause passive aggressive behaviors that break down corporate culture and damage trust. . . . → Read More: What Causes Passive Aggressive Behaviors at Work?

Web 2.0 is Creating New Rules for Communication

I watch several blogs because they provide outstanding insights. All of them post with sporadic frequency but I was concerned when Ed Batista stopped posting for over a month on his blog “Executive Coaching and Change Management”. I started to worry about his health or was afraid that he’d lost interest. Many blog entries I’ve . . . → Read More: Web 2.0 is Creating New Rules for Communication

The Act of Journaling

I was asking a friend for advice about situations at work and he asked me if I journal-ed (as if it were a verb!) I told him I’d tried a few times to put things down on paper but that I’d never really been able to maintain the habit. He asked me what time of . . . → Read More: The Act of Journaling

Corporate Speak

Yesterday I sat down and started to write out the different job functions I hear about in my company and in others. We give complicated and impressive sounding titles to people but descriptions often create more confusion than value. Sure, the titles sound impressive, until someone has to figure out what they actually do. The . . . → Read More: Corporate Speak

Going from Start-Up to Corporate

My company has changed a great deal over the years. We have gone from an energetic start up with a fantastic idea to a large organizationally stratified high tech corporation. When I first started with the company in 1996, people didn’t care about titles and if someone had a great idea they were given the . . . → Read More: Going from Start-Up to Corporate

Viral Marketing and 2.0 Tools

Web 2.0 has certainly changed the way many people interact. It has created communities, provided a vehicle for customized interaction, and has been a platform for collaboration. The communications aspects of Web 2.0 are breakthrough technology for marketing and delivery of new products and services. We can overlay new methods on existing business functions, such . . . → Read More: Viral Marketing and 2.0 Tools

Web 2.0, Fad or Future?

Web 2.0 is all about making personal connections directly and immediately. More and more I hear about how blogs, wikis, and social networking sites are changing the way we live and play. Clearly teens and above have started to use sites like Facebook and MySpace in ways that have changed social interaction but I’m not . . . → Read More: Web 2.0, Fad or Future?

The Elusive Dream of Software Quality

Every 2 years or so, I get invited to participate in a “Software Quality” Initiative. Our company cares very deeply about the customer’s experience and we’re constantly trying to improve, so when someone has a conversation with a customer who has had a difficult problem, we try to find solutions that the whole company can . . . → Read More: The Elusive Dream of Software Quality