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The Drunkard's Walk: How Randomness Rules Our Lives (Vintage)
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Leaders Ask Rather Than Direct

I was in a series of leadership offsites this week and had some interesting observations about communication. All the leaders around me were the best that I have ever worked with. They understand business and how to lead. Each leader has their own style and strengths which create their own organizational culture. Some would ask . . . → Read More: Leaders Ask Rather Than Direct

The Most Dangerous Business Assumption

One of the biggest traps that we fall into in technical companies is we assume we know what customers want or need. Silicon Valley companies grew up building engineering products for engineers. This means that we started by making products for ourselves and assumed that customers needed the same stuff too. Fortunately, we were right . . . → Read More: The Most Dangerous Business Assumption

The Business Is Never About You!

I was chatting with a member of my management team in the hallway the other day and something she said really stuck in my head. We were talking about the organizational performance turn around that we were in the midst of and she said, “You’ve really added simplicity and definition to what we need to . . . → Read More: The Business Is Never About You!

Brainstorming – Not Just Lost Time

Brainstorming exercises are some of the most creative and productive activities. We use them for strategic planning, problem solving, and career planning. So why does brainstorming have such a poor reputation? Too often they become awkward and uncomfortable. They can be confusing discussions with undefined goals or dominated by one or two individuals with strong . . . → Read More: Brainstorming – Not Just Lost Time

Crisis Junkies

I am amazed to watch people who love a crisis. Oh, I don’t mean those that love critical situations and the immediate effect decisions have. I’m talking about fire fighters, ready to whisk into action, stomping out the figurative flames, with a can of petrol and a book of matches behind their backs. I refer . . . → Read More: Crisis Junkies

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