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The Misunderstood Role of Product Manager

Product Management is often an under appreciated skill in large companies. Organizational structures are built around product delivery and support. Early in a company’s life the definition of products allow for economic survival. As a company grows more cross-functional organizations try to have greater impact on product definition so that they can perform their functions . . . → Read More: The Misunderstood Role of Product Manager

New Year’s Resolutions; What are you doing for yourself?

This has been a tough year for everyone. The real estate market collapsed, the consumer credit bubble popped, commercial credit is mostly unavailable, and most of us know someone who has been laid off. My personal situation has been an attempt to really finalize an organizational turn around to align with the company’s direction and . . . → Read More: New Year’s Resolutions; What are you doing for yourself?

When Times Are Tough, People Try to Show Their Value

It’s November of 2008 and we are facing the most concerning economic downturn in recent memory. Sure, the mid ’90’s had some challenges but nothing like the economic slowdown that we’re seeing today. People react in funny ways to market challenges. They either take the ostrich approach and try to perform “business as usual” or . . . → Read More: When Times Are Tough, People Try to Show Their Value

Stress, how do we deal with it?

Wow, its been a busy summer. So much so that I have not been able to practice what I preach and write my thoughts down. I have at least maintained my reading schedule to keep myself semi-sane (and for those of you who know me well, that’s even a stretch). I picked up an interesting . . . → Read More: Stress, how do we deal with it?

Web 2.0 is Creating New Rules for Communication

I watch several blogs because they provide outstanding insights. All of them post with sporadic frequency but I was concerned when Ed Batista stopped posting for over a month on his blog “Executive Coaching and Change Management”. I started to worry about his health or was afraid that he’d lost interest. Many blog entries I’ve . . . → Read More: Web 2.0 is Creating New Rules for Communication

The Act of Journaling

I was asking a friend for advice about situations at work and he asked me if I journal-ed (as if it were a verb!) I told him I’d tried a few times to put things down on paper but that I’d never really been able to maintain the habit. He asked me what time of . . . → Read More: The Act of Journaling

Corporate Speak

Yesterday I sat down and started to write out the different job functions I hear about in my company and in others. We give complicated and impressive sounding titles to people but descriptions often create more confusion than value. Sure, the titles sound impressive, until someone has to figure out what they actually do. The . . . → Read More: Corporate Speak

Going from Start-Up to Corporate

My company has changed a great deal over the years. We have gone from an energetic start up with a fantastic idea to a large organizationally stratified high tech corporation. When I first started with the company in 1996, people didn’t care about titles and if someone had a great idea they were given the . . . → Read More: Going from Start-Up to Corporate

Web 2.0, Fad or Future?

Web 2.0 is all about making personal connections directly and immediately. More and more I hear about how blogs, wikis, and social networking sites are changing the way we live and play. Clearly teens and above have started to use sites like Facebook and MySpace in ways that have changed social interaction but I’m not . . . → Read More: Web 2.0, Fad or Future?

The Elusive Dream of Software Quality

Every 2 years or so, I get invited to participate in a “Software Quality” Initiative. Our company cares very deeply about the customer’s experience and we’re constantly trying to improve, so when someone has a conversation with a customer who has had a difficult problem, we try to find solutions that the whole company can . . . → Read More: The Elusive Dream of Software Quality