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The Drunkard's Walk: How Randomness Rules Our Lives (Vintage)
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What Can the Restaurant Business Teach Me?!?

I’m attending a conference in a couple of weeks where Danny Meyer, author of the best selling book “Setting the Table”, will be speaking about his business philosophy. The conference organizers strongly recommend that we read his book. My initial reaction was an internal groan when I thought about how much trouble I have struggling . . . → Read More: What Can the Restaurant Business Teach Me?!?

Working on the business, not in it

I just finished working with other leaders on the coming fiscal year initiatives. As I worked through the identification of our future efforts it occurred to me that some of my peers were caught by surprise by this planning exercise. Some were prepared with specific needs of their organizations because of well defined goals and . . . → Read More: Working on the business, not in it

Data and Processes Don’t Make Your Decisions For You

Business decisions are, by their nature, subjective. Oh, we analyze data to understand exceptions and develop processes to ensure consistency; but, these are only aids to understand and limit risk. It’s interesting to observe so much effort around data analysis and process development, in an attempt to cover all bases. In the end, we have . . . → Read More: Data and Processes Don’t Make Your Decisions For You

Crisis Junkies

I am amazed to watch people who love a crisis. Oh, I don’t mean those that love critical situations and the immediate effect decisions have. I’m talking about fire fighters, ready to whisk into action, stomping out the figurative flames, with a can of petrol and a book of matches behind their backs. I refer . . . → Read More: Crisis Junkies

The New Corporate Catch Phrase – Collaboration

I chuckle when reflecting on the latest trend in high tech corporations. Word is that we are moving from a “command and control” structure to one of “collaboration.” Wiki, Web 2.0, blogs. All exciting technologies that help us to communicate across geographies and maintain a common thread in the conversations over time. In this new . . . → Read More: The New Corporate Catch Phrase – Collaboration

CYA…Cover Your Assumptions

Most business projects start out as an irritating tactical issue. A problem will come to someone’s attention that they believe needs solving. Unfortunately, the normal approach is to suggest a solution on the fly and initiate the resolution. It is rare that leaders take the time to understand the causes and the scope of a . . . → Read More: CYA…Cover Your Assumptions

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