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The Misunderstood Role of Product Manager

Product Management is often an under appreciated skill in large companies. Organizational structures are built around product delivery and support. Early in a company’s life the definition of products allow for economic survival. As a company grows more cross-functional organizations try to have greater impact on product definition so that they can perform their functions . . . → Read More: The Misunderstood Role of Product Manager

Changing an Organization’s Goals

After goals are crisply defined for an organizational transformation there are some crucial elements of a group that have to be evaluated. A leader has to look at the existing team and assess the gaps between the articulated goals and what is being delivered today. This analysis should include potential system and process requirements as . . . → Read More: Changing an Organization’s Goals

Stress, how do we deal with it?

Wow, its been a busy summer. So much so that I have not been able to practice what I preach and write my thoughts down. I have at least maintained my reading schedule to keep myself semi-sane (and for those of you who know me well, that’s even a stretch). I picked up an interesting . . . → Read More: Stress, how do we deal with it?

Corporate Speak

Yesterday I sat down and started to write out the different job functions I hear about in my company and in others. We give complicated and impressive sounding titles to people but descriptions often create more confusion than value. Sure, the titles sound impressive, until someone has to figure out what they actually do. The . . . → Read More: Corporate Speak

Going from Start-Up to Corporate

My company has changed a great deal over the years. We have gone from an energetic start up with a fantastic idea to a large organizationally stratified high tech corporation. When I first started with the company in 1996, people didn’t care about titles and if someone had a great idea they were given the . . . → Read More: Going from Start-Up to Corporate

Viral Marketing and 2.0 Tools

Web 2.0 has certainly changed the way many people interact. It has created communities, provided a vehicle for customized interaction, and has been a platform for collaboration. The communications aspects of Web 2.0 are breakthrough technology for marketing and delivery of new products and services. We can overlay new methods on existing business functions, such . . . → Read More: Viral Marketing and 2.0 Tools

Leaders Ask Rather Than Direct

I was in a series of leadership offsites this week and had some interesting observations about communication. All the leaders around me were the best that I have ever worked with. They understand business and how to lead. Each leader has their own style and strengths which create their own organizational culture. Some would ask . . . → Read More: Leaders Ask Rather Than Direct

The Most Dangerous Business Assumption

One of the biggest traps that we fall into in technical companies is we assume we know what customers want or need. Silicon Valley companies grew up building engineering products for engineers. This means that we started by making products for ourselves and assumed that customers needed the same stuff too. Fortunately, we were right . . . → Read More: The Most Dangerous Business Assumption

Leading: Turning Conflict Into Conversation

People hate to fight. Its human nature to avoid conflict and we all want to be liked. Unfortunately, people often mistake confrontation for aggression. The reality is that conflict can be positive and constructive. Confrontation does not have to, and shouldn’t, be personal nor does it have to be mean. Direct conversations are productive and . . . → Read More: Leading: Turning Conflict Into Conversation

The Business Is Never About You!

I was chatting with a member of my management team in the hallway the other day and something she said really stuck in my head. We were talking about the organizational performance turn around that we were in the midst of and she said, “You’ve really added simplicity and definition to what we need to . . . → Read More: The Business Is Never About You!