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When Businesses are too clever for their own good

Resourcefulness is a universally valued quality. We hire people who can “get things done” and reward them based upon their results. An Indian friend shared with me a wonderful Hindi word, jugaad (the “d” sounds like a soft “r”), which takes our western view of innovation to a new level. A couple of the more . . . → Read More: When Businesses are too clever for their own good